BendyFit
Effective Date: June 26, 2026
Last Updated: June 26, 2026
Overview
Thank you for your BendyBar order. We want to get it to you as quickly as possible. Below is everything you need to know about how we process, ship, and track your order.
Order Processing
All orders are processed within 1–2 business days (Monday through Friday, excluding federal holidays) after payment is confirmed. You will receive an order confirmation email immediately after purchase and a separate shipping confirmation email with your tracking number once your order ships.
Orders placed after 3:00 PM ET on Friday or over the weekend will begin processing the following Monday.
Shipping Times
Shipping times displayed at checkout refer to carrier transit times and do not include the 1–2 business day processing window. Total estimated delivery time = processing + transit.
We ship via USPS, UPS, and other major carriers depending on your location and selected shipping method. Estimated transit times by method:
- Standard Shipping: 5–8 business days
- Expedited Shipping: 2–3 business days
- Overnight / Express: 1 business day (where available)
Transit times are estimates provided by carriers and are not guaranteed. Actual delivery times may vary based on your location, carrier load, and other factors outside our control.
Free Shipping
We periodically offer free standard shipping promotions. Current promotion details (if any) will be displayed at checkout. Free shipping, when available, applies to orders shipped within the contiguous United States only.
Shipping Destinations
We currently ship to all 50 U.S. states. International shipping availability varies — if you are located outside the United States and are interested in ordering, please contact us at info@bendyfit.com for options.
For international orders, please note:
- Import duties, customs fees, and taxes are the responsibility of the recipient
- Delivery timelines for international orders are estimated and not guaranteed
- BendyFit is not responsible for delays caused by customs processing
Order Tracking
Once your order ships, you will receive a shipping confirmation email containing your tracking number and a link to track your package. Tracking information may take 24–48 hours to update in the carrier's system after your label is generated.
You can also track your order directly at bendyfit.com or by contacting us at info@bendyfit.com with your order number.
Delays and High-Demand Periods
Shipping times may be extended during high-demand periods such as holidays, promotional sales events, or during weather-related carrier disruptions. We appreciate your patience during these times.
If your order has not arrived within the estimated window, please allow an additional 2–3 business days before contacting us — carrier delays can cause tracking updates to lag.
Lost, Stolen, or Damaged Packages
Lost packages: If tracking shows your package as delivered but you have not received it, please check with household members and nearby neighbors, and verify your shipping address on your order confirmation. If you still cannot locate the package, contact us within 7 days of the marked delivery date at info@bendyfit.com and we will work with the carrier to resolve the issue.
Stolen packages: BendyFit is not responsible for packages that are confirmed delivered and subsequently stolen. We recommend using a secure delivery address. If you believe your package was stolen, you may file a claim with your carrier.
Damaged in transit: If your BendyBar arrives damaged, please take photos of the packaging and the item and contact us at info@bendyfit.com within 48 hours of delivery. We will arrange a replacement or refund at no cost to you.
Address Errors
Please double-check your shipping address before placing your order. If you notice an error after placing your order, contact us at info@bendyfit.com as soon as possible — we can often correct the address before the order ships. Once an order has been picked up by the carrier, we cannot guarantee address corrections.
BendyFit is not responsible for packages delayed or undelivered due to incorrect shipping information provided by the customer.
Contact Us
For shipping questions, order status, or to report a problem with your delivery:
Email: info@bendyfit.com
Phone: 1-877-BENDY-11 (1-877-236-3911)
Website: bendyfit.com
Mailing Address: 300 Broadway, Bethpage, NY 11714
Please have your order number ready when contacting us for the fastest service.